Personal data protection policy

The www.vortex-io.fr website is owned by vorteX.io, which is responsible for processing your personal data.

We adopted this Data Protection Policy, which defines how we handle information collected by the www.vortex-io.fr website and provides the reasons why we need to collect some of your personal data.
You should therefore read this privacy policy before using our website.
We take care of your personal data and commit to ensure its confidentiality and security.

The personal data we collect:

When you visit www.vortex-io.fr, we automatically collect some information on your device, including information about your web browser, your IP address, your time zone, and some of the cookies installed on your device.
Furthermore, when you browse the website, we collect information about the web pages or products you look up, the websites or search terms that referred you to the website, and how you interact with the website www.vortex-io.fr.
We refer to this automatically collected information as “device information”.
Furthermore, if you fill in a form on the website, we may, with your explicit consent, collect the personal data you fill in (e.g., your first name, last name, e-mail address, telephone number, etc.).

Why do we process your data?

Our highest priority is the security of our website users’ data, and as such, we can only process minimal user data, only to the extent that is absolutely necessary to maintain the website.
The information collected automatically is only used to identify potential cases of abuse and to compile statistical information about the use of the website. This statistical information is not aggregated in a manner that could identify a particular user of the system.
You can therefore visit our website without telling us who you are or revealing any information that would allow someone to identify you as a specific individual. However, if you wish to use certain features of the site (e.g., receiving our newsletter or providing other details by filling out a form), you may provide us with personal data, such as your email address, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal information, but then you may not be able to take advantage of certain features. For example, you will not be able to receive our newsletter or contact us directly from the website.

Your rights

If you are a European resident, you have the following rights regarding your personal data:

  • The right to be informed
  • The right of access
  • The right of rectification
  • The right to erase
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights related to automated decision making and targeting.

If you wish to exercise this right, you can contact us via the contact details below.
Furthermore, if you are a European resident, please note that we process your information in order to fulfill any contracts we may have with you (e.g., if you place an order through the MAELSTROM® platform), or to pursue our legitimate business interests listed above.
In addition, please note that your information may be transferred outside of Europe, including Canada and the United States.

Links to other websites

Our website may contain links to other websites that we do not own or control. Please be aware that we are not responsible for these other websites or the privacy practices of third parties. We encourage you to pay attention when you leave our website and read the privacy statements of each website that may collect your personal information.

Information security

We secure the information you provide us on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure.
We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, alteration and disclosure of personal data under our control. However, no data transmission over the Internet or a wireless network can be 100% guaranteed.

Legal publication

We will disclose any information we collect, use or receive, if required to do so by law, for example to comply with potential legal proceedings where we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, to investigate fraud or meet a request from the authorities.

Contact information

Should you like to contact us to better understand this Policy or regarding any question about your individual rights and your personal information, you may send an email to our contact form.